If you have any questions regarding your order, you can reach us at any time in the United States through phone or email. Our customer service lines are open 24 hours a day for all International customers.

Country you are calling from     Toll Free Number             Hours of Operation
    

USA/CANADA	( 800) 672-2259	8:00 AM–10:00 PM EST
AUSTRALIA	(0011) 800-2358-7491	24 HOURS
NEW ZEALAND	(00) 800-2358-7491	24 HOURS
GREAT BRITAIN	(00) 800-2358-7491	24 HOURS

NOTE: Please note that some mobile phone carriers do not allow toll free 800 numbers to the USA to connect. We suggest using a landline if you are having trouble with your mobile carrier.

Alternatively, you can also call the number below, but please note that International calling rates apply.

(International Access Code) + 201-942-3600 [US Toll Number]

Hydroxatone
PO Box 9300
Jersey City, NJ 07303

You can also email us at webcustomercare@hydroxatone.com to schedule a call back. Please provide First and Last Name, Country, Customer ID number, phone number, day and time to call you back. Please give us 24 hours advance notice.